1. What Information We Collect
SafePlay collects information necessary to provide our family gaming platform with parental controls, player verification, and subscription management. We collect:
- Account Information: Email address, password, name, phone number, and account type (parent or player)
- Identity Verification Data: Government-issued ID information for identity verification (processed by Stripe Identity)
- Parental Consent Data: Parental consent records for child accounts (COPPA compliance)
- Payment Information: Billing address, subscription plan, and payment history (processed by Stripe)
- Gaming Activity Data: Gaming platform usernames, game titles, activity logs, and player interactions
- Communication Data: Messages sent through message boards, SMS notifications, and support communications
- Usage Analytics: Pages visited, features used, time spent, and device information (via Google Analytics)
- Device Information: IP address, browser type, operating system, and device identifiers
2. How We Use Your Information
We use the information we collect for:
- Service Delivery: Providing account management, player verification, and parental control features
- Identity Verification: Verifying player identities to ensure safe gaming environments
- Payment Processing: Processing subscriptions and billing through Stripe
- Communication: Sending SMS notifications, welcome emails, and account updates via Twilio and Resend
- Content Moderation: Screening messages and content for safety using OpenAI moderation API
- Analytics: Understanding usage patterns and improving the platform via Google Analytics
- Legal Compliance: Complying with COPPA, GDPR, CCPA, and other applicable laws
- Security: Detecting fraud, preventing abuse, and protecting account security
3. Cookies and Tracking
SafePlay uses cookies and similar tracking technologies to enhance your experience. We use cookies for:
- Authentication: Maintaining your login session (Supabase)
- Consent Management: Storing your cookie preferences
- Analytics: Tracking usage patterns to improve the platform (Google Analytics)
- Fraud Prevention: Protecting against unauthorized access (Stripe)
For detailed information about all cookies we use, please see our Cookie Policy.
4. Do Not Sell My Personal Information
For California Residents (CCPA): Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information is collected, used, shared, or sold. You also have the right to delete personal information collected from you and to opt-out of the sale or sharing of your personal information.
SafePlay does not sell your personal information to third parties for monetary consideration. However, we do share certain information with service providers (Stripe, Supabase, Google Analytics, Twilio, OpenAI) as necessary to provide our services.
To exercise your CCPA rights, please contact us at surreallest3@gmail.com.
5. Your Rights
GDPR Rights (EU Residents): If you are located in the European Union, you have the following rights:
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
CCPA Rights (California Residents): If you are a California resident, you have the following rights:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to delete personal information
- Right to opt-out of the sale or sharing of personal information
- Right to non-discrimination for exercising your rights
To exercise any of these rights, please contact us at surreallest3@gmail.com.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Account Information: Retained while your account is active and for 2 years after deletion
- Payment Information: Retained for 7 years for tax and legal compliance
- Consent Records: Stored in your browser's localStorage until you clear your cookies
- Analytics Data: Retained by Google Analytics for 2 years
- Message Board Content: Retained for moderation purposes and legal compliance
7. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of SafePlay after any changes constitutes your acceptance of the updated Privacy Policy.